Privacy Policy

1. Who is responsible for your data

The controller of personal data is Asociaţia pentru amenajare s.Ferapontievca, a non-profit organization / association registered in the Republic of Moldova under registration number IDNO 1014620005148, with its registered headquarters at Тымпларилор 1а, MD-3100, Bălți, Moldova. All privacy and data protection enquiries must be addressed to our official domain email address info@ferapontievca.sbs or to our telephone line +373 76 770 205 during Monday to Friday, 09:00 – 17:00 (EET/EEST).

2. What personal data we process

We process only the data we need for the purposes described in this policy:

• Contact data you provide to us — name, email address, telephone number and the content of your message, when you write to us, telephone us, use the enquiry form on this website, or submit a request or proposal concerning our activities.
• Membership and volunteer data — name, contact details, and the record of participation of members and volunteers, as required by our statute and by the legislation applicable to associations in Moldova.
• Project and beneficiary data — information about a request concerning a specific location or household, where a resident asks us to consider an activity that affects them, and the consultation records of public meetings.
• Donor and partner data — the contact and identification details necessary to record a donation or grant, issue documentation, and report as required by the funder and by Moldovan accounting and reporting rules.
• Photographic material — photographs of our public activities, used to document results and to inform the community. Where an individual is clearly identifiable and asks us not to publish their image, we comply.
• Technical data from this website — standard server request data such as IP address, browser type and pages requested, processed for security and for the stable operation of the site.

We do not knowingly collect data from children, and we do not seek special categories of personal data. Please do not send us sensitive personal information unless we have specifically asked for it in connection with a request you have made.

3. Why we process it and on what basis

• To answer you — when you contact us, we use your details solely to respond and to keep the record of the correspondence.
• To carry out our statutory activities — planning, consulting on, delivering and documenting the programs described on this website.
• To comply with legal obligations — accounting, reporting to the competent authorities of the Republic of Moldova, and retaining the documentation required of a registered association.
• To fulfil agreements — with donors, partner organisations and public authorities, including the reporting those agreements require.
• With your consent — where consent is the appropriate basis, for example publication of an identifiable photograph. Consent may be withdrawn at any time.

4. Disclosure to third parties

We do not sell, rent or trade personal data, and we do not use it for commercial marketing. We disclose personal data only where it is necessary and lawful: to public authorities of the Republic of Moldova where required by law; to donors or funding programmes where a grant agreement requires reporting, in the minimum scope necessary; to service providers acting on our instructions, such as our website hosting and email providers; and to professional advisers where necessary for accounting or legal compliance. Any processor acting on our behalf is bound to process the data only for our stated purposes and to protect it appropriately.

5. How long we keep it

Correspondence not leading to an ongoing matter is retained only as long as needed to deal with it and to keep a reasonable record. Membership, volunteer, project, accounting and grant documentation is retained for the periods required by the legislation of the Republic of Moldova applicable to non-commercial organisations and by the relevant funding agreements. When a retention period expires, records are deleted or destroyed securely.

6. How we protect it

Personal data held in physical form is kept at our registered headquarters at Тымпларилор 1а, MD-3100, Bălți, Moldova, with access restricted to authorised persons. Data held electronically is protected by access controls and by the security measures of our email and hosting providers. Members, volunteers and staff with access to personal data are required to keep it confidential and to use it only for the purpose for which it was collected.

7. Your rights

Subject to the conditions of the applicable data protection legislation of the Republic of Moldova, you have the right to be informed about the processing of your data, to obtain access to it, to have inaccurate data corrected, to request deletion or restriction of processing where the legal conditions are met, to object to processing, and to withdraw consent where processing is based on consent. Exercising these rights is free of charge.

To exercise any of these rights, write to info@ferapontievca.sbs, telephone +373 76 770 205, or address a written request to Asociaţia pentru amenajare s.Ferapontievca, IDNO 1014620005148, Тымпларилор 1а, MD-3100, Bălți, Moldova. We may need to verify your identity before acting on a request. We respond within the period required by applicable law and, where we cannot grant a request in full, we explain the reason.

8. Cookies and website technologies

This website is designed to operate without advertising trackers or third-party behavioural profiling. Cookies or equivalent local storage may be used only where technically necessary for the site to function correctly and securely. You may block or delete cookies through your browser settings; strictly necessary cookies, if blocked, may affect the functioning of certain pages.

9. External links and email

This website may link to websites operated by public authorities, partners or funding programmes. We are not responsible for the content or privacy practices of those websites. Email sent over the internet is not fully secure; please take this into account when deciding what to include in a message to us.

10. Changes to this policy

We may update this Privacy Policy to reflect changes in our activities or in applicable legislation. The current version is always published on this page. Substantial changes affecting how we use data already collected will be communicated through the official channels of the association.

11. Compliance contact

All data protection and compliance enquiries concerning Asociaţia pentru amenajare s.Ferapontievca should be addressed to info@ferapontievca.sbs. Postal correspondence should be addressed to Asociaţia pentru amenajare s.Ferapontievca, IDNO 1014620005148, Тымпларилор 1а, MD-3100, Bălți, Moldova, Republic of Moldova. Telephone: +373 76 770 205.